The Princess Royal

The Princess Royal stands as a shining example of modern hospitality, offering guests a complete and memorable experience through its exceptional accommodation, vibrant dining facilities, and outstanding event services. Combining the comfort of a high-quality hotel with the warmth of a traditional hospitality venue, it has established itself as a popular destination for leisure travelers, families, wedding guests, and members of the local community alike.

Recognized with the prestigious Platinum Star – Hospitality Haven Award, The Princess Royal has consistently demonstrated excellence across all key areas of hospitality. The ICU Guide evaluation identified strong performance in customer satisfaction, service quality, operational standards, and community engagement, reflecting a business that places guest experience at the heart of everything it does.

Guests frequently praise the venue’s friendly and professional team, who create a welcoming environment from arrival through departure. High standards of cleanliness, comfortable and well-appointed accommodation, and attentive service contribute to a guest experience that is both reliable and memorable. The restaurant and bar further enhance the venue’s appeal, with visitors regularly highlighting the quality of the food, excellent breakfast offerings, and inviting atmosphere.

One of The Princess Royal’s most admirable qualities is its strong connection to the local community. Through support for local organizations, family-focused initiatives, charitable activities, and community events, the venue has become far more than a hospitality business—it serves as a valued gathering place that brings people together and strengthens local connections.

The venue’s commitment to responsible hospitality is further demonstrated by its Silver Sustainability Certification, reflecting ongoing efforts to operate with environmental awareness while maintaining exceptional standards of guest comfort and service. This forward-thinking approach reinforces its position as a business that understands the importance of creating positive impacts both for guests and the wider community.

The ICU Guide proudly recognizes The Princess Royal as a hospitality venue that embodies excellence, warmth, and community spirit. Its dedication to outstanding guest experiences, quality service, and responsible operations makes it a highly deserving recipient of the Platinum Star – Hospitality Haven Award, celebrating its role as a true haven of hospitality and a benchmark for excellence within the industry.